HIPAA Alignment & Privacy Posture

LinguaLinQ.ai is committed to protecting the privacy and security of Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996.

Our HIPAA Commitment

LinguaLinQ.ai understands that healthcare providers need secure communication tools. Our platform is built around a zero-PHI design: conversations are translated live and nothing is recorded, stored, or retained. Our commitment includes:

• Implementing comprehensive security safeguards
• Designing so Protected Health Information never enters the system
• Training our team on privacy and data protection
• Conducting regular compliance audits
• Maintaining breach notification procedures

Technical Safeguards

Encryption

• 256-bit AES encryption for data at rest
• TLS 1.3 encryption for data in transit
• Encrypted database storage for all user data

Access Controls

• Role-based access controls for all systems
• Multi-factor authentication available for enterprise accounts
• Automatic session timeouts
• Unique user identification for all accounts

Audit Controls

• Comprehensive logging of system access
• Session activity monitoring
• Regular log reviews and analysis
• Tamper-proof audit trails

Transmission Security

• Secure WebRTC connections for video
• HTTPS-only web access
• Certificate pinning for mobile applications

Administrative Safeguards

Security Management

• Designated Security Officer
• Comprehensive risk analysis procedures
• Written security policies and procedures
• Regular policy reviews and updates

Workforce Security

• Background checks for employees with PHI access
• Role-based access assignments
• Termination procedures for access removal
• Regular security training

Information Access Management

• Minimum necessary access principle
• Access authorization procedures
• Access modification and termination processes
• Regular access reviews

Security Awareness Training

• Initial privacy and data protection training for all employees
• Annual refresher training
• Security reminder communications
• Incident response training

Contingency Planning

• Data backup procedures
• Disaster recovery plan
• Emergency mode operation plan
• Regular testing of contingency procedures

Physical Safeguards

Data Center Security

• 24/7 physical security monitoring
• Biometric access controls
• Environmental controls (fire, flood, temperature)

Workstation Security

• Secure workstation policies
• Screen lock requirements
• Clean desk policies
• Encrypted storage devices

Device Controls

• Hardware inventory management
• Secure disposal procedures
• Media re-use protocols

Enterprise Privacy & Contracting

LinguaLinQ.ai is built around a zero-PHI design: conversations are translated live and nothing is recorded, stored, or retained — no transcripts, no audio, no video. Because Protected Health Information never enters or persists in the system, there is nothing to store, breach, or destroy.

Email: sales@lingualinq.ai for enterprise privacy and contracting questions.

Security Incident Response

LinguaLinQ.ai is built so that Protected Health Information never enters or persists in the system. In the event of a security incident, we will:

1. Investigate - Promptly investigate the incident
2. Contain - Take immediate steps to mitigate harm
3. Notify - Inform affected customers promptly upon discovery
4. Document - Maintain detailed incident documentation
5. Report - Assist customers with any notifications they are required to make
6. Remediate - Implement measures to prevent recurrence

Patient Rights

LinguaLinQ.ai's platform design supports patient rights under HIPAA:

• No Recording: Video and audio are never recorded
• Minimal Data: We process only what's necessary for translation
• Immediate Deletion: Session data is deleted when calls end
• Access Rights: Patients can request their account data

Compliance Verification

Our zero-PHI design and security posture rest on:

• Regular internal audits
• Continuous monitoring and improvement

Disclaimer

While LinguaLinQ.ai maintains HIPAA-aligned, zero-PHI infrastructure:

• Healthcare providers remain responsible for their own HIPAA compliance
• PHI is never captured, so there is nothing to store, breach, or destroy
• Users should verify compliance with their organization's policies
• This page does not constitute legal advice

Contact Us

For enterprise privacy and contracting questions:

Email: sales@lingualinq.ai